Shipping

I am located in Germany. Once the work on your head(s) is done, I calculate the total cost of the faceup and the shipping. You pay shipping both ways, to me and back.
When I have received your payment I will wrap the head up and send it back to you.

Usually I need 1-3 business days to send out packages.

I will use the same packaging the head came in to send it back to you, I will add extra wrapping if I feel the head needs more protection. Remember to ship your doll with a face protector if you want eyelashes installed, otherwise they will get messed up during transit.

Shipping with DHL is always insured and you have tracking.

Estimate shipping costs:

Domestic: ~ 8€
Within the EU/
International: ~ 15€ (20 USD)

Depending on size and weight of the package, costs may vary.

Important for non-EU customers!

If you insure and declare your item at full value, it will get stuck in customs and I have to pay fees to get it out. Not to mention fetch it from the customs office which isn't located very near where I live. These fees will be added to your total charge! 

You can either, send it in a small package and hope it will slip through (it has happened) however it is not guaranteed. 
Or, you declare it's value below 30 $ and mark the package as a "gift". 

If you choose to do so it is your own responsibility if the package gets lost or damaged in transit.

I am not responsible for missing/damaged packages. I only do the work, your shipping choice is your own. Once the doll is in transit back to you, I am not responsible for any damage that might occur in transit.